You can visit most pages on our websites without giving us any information about yourself. But sometimes we do need information to provide services that you request. This document is designed to give a clear explanation of Hichkas Online Store’s data processing policies. Please see below for further information or if you have any questions or concerns relating to Hichkas Online Store’s sites and/or data protection, please e-mail [email protected]
What information we collect and what we do with the information we collect
The information you provide is being collected by Hichkas Online Store for the purpose of processing your registration or enquiry, internal record keeping, improving our products and services, promotional emails about our events and services, special offers, or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes by email, phone, fax or mail. We may also use the information to customise the website according to your interests.
The provision of this information is voluntary. However, if you do not provide the information requested, we may be unable to process your registration or enquiry or provide the requested services. All information provided by you will be held in the strictest confidence.
The information we collect includes (however is not limited to):
- Full name
- Phone number
- E-mail address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Details of your visits to the Hichkas Online Store and the resources that you access
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. When you visit our websites, a cookie is placed on your machine, if accepted. The purpose of this is to allow web applications to respond to you as an individual, provide you with a personalised experience and to assist in the collection of the site visitation statistics. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.You may refuse the cookie if you wish. To do so, you will need to check your browser settings.
Hichkas Online Store collects certain information about your computer hardware and software, this includes (however is not limited to):
- Your IP address
- Browser type
- Operating system
- Access times
- Referring website addresses
This information is used to speed up your searches; to recognize you when you return to the website; to customise the website according to your individual interests; to estimate our audience size and usage pattern, for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Hichkas Online Store’s websites. If you choose to not have your browser accept cookies, your viewing experience should not be affected.
Who we intend to share information with and why
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. If you do not want to make your details available, please e-mail: [email protected] indicating either or both of the statements below:
- I do not wish to have my details made available to other organisations
- I do not wish to receive information about Hichkas Online Store events or products or services
Please note that while we will endeavour to make the updates as promptly as possible, you may receive communications whilst we process the changes.
Links to other websites
Hichkas Online Store websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Please be aware that Hichkas Online Store is not responsible for the privacy practices of such other sites. You should exercise caution and look at the privacy statement applicable to the website in question. This privacy statement applies solely to the information collected by Hichkas Online Store.
Controlling your personal information
You may choose to update or restrict the collection or use of your personal information. If your personal information is incorrect, changes or if you no longer wish to receive information from Hichkas Online Store, we will endeavour to correct, update or remove your information as promptly as possible. This can be done in the following ways:
- By e-mailing: co[email protected]
- Wherever on the Hichkas Online Store websites, you are asked to fill in a form, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you no longer wish to receive newsletters or promotional materials, you may opt out of receiving these communications by following the “unsubscribe” method on the promotional piece or return the item(s) to us with “unsubscribe” marked upon it. However, very occasionally, it may be necessary to send you important service announcements about an event you are attending, for example, and we may contact you to inform you of a venue change
Please note that while we will endeavour to make the updates as promptly as possible, communications may be sent using the original details until the changes have been processed.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to HICHKAS LTD, Kemp House, 160 City Road, London EC1V 2NX, UK.
Notification of changes
Hichkas Online Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 Febuarary 2018. In the interest of all parties, the information contained in this website is liable to change and although Hichkas Online Store makes every effort to keep material on this site up to date and accurate, there may be delays, errors or omissions. HICHKAS LTD does not represent or warrant the suitability, completeness, accuracy or currency of any information contained on this site nor that any services will be uninterrupted, timely, secure or error-free.